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Frequently Asked Questions
OFFICES TO CLOSE FOR THANKSGIVING
Our offices will be closed on Thursday and Friday, November 23-24, in observance of Thanksgiving Day. Our office will reopen on Monday, November 27.
LAST CHANCE TO RENEW YOUR GEM SERIES
Is your GEM Series renewal past due? We're offering one last chance to renew before your license is canceled. Please contact Customer Care to renew before it's too late.
Important Changes to HELP Licensing
We've revamped the HELP licensing program. HELP licenses are now issued for specific markets, and prices vary from market to market.
Licensee Directory Now Available
Our all-new Licensee Directory is now available and ready to use, with loads of new features and all types of licenses included.
Become a Sound Choice Certified KJ
You can still get certified! We're using a paper application process. Click for details.
Register Your Chartbuster Media
Register your Chartbuster Karaoke® media and obtain a covenant not to sue for a small fee, or for no fee in some circumstances
GEM Series bonus discs available
Now available—we've added to the GEM series! 78 songs never before released as part of the GEM series, now available on three bonus discs in top-quality MP3+G format. This offer is by invitation only—request yours today!
The New Home for Chartbuster Karaoke®
We've acquired the Chartbuster Karaoke® brand, the No. 2 legacy karaoke brand. Click here to learn more about what that means.
Upgrade to the GEM Series
6,000 top karaoke tracks in high-quality MP3+G format, all in one premium collection. It's the GEM series, the best all-around karaoke collection ever created.
Click here to learn more about this free program to help karaoke venues avoid piracy.