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Frequently Asked Questions
GEM SERIES RENEWALS NOW DUE
If you acquired your GEM series license in 2011, your first renewal is now due. Our renewal team is contacting all licensees to get your license renewed. Click here for more information.
Important Changes to HELP Licensing
We've revamped the HELP licensing program. HELP licenses are now issued for specific markets, and prices vary from market to market.
Licensee Directory Now Available
Our all-new Licensee Directory is now available and ready to use, with loads of new features and all types of licenses included.
Become a Sound Choice Certified KJ
You can still get certified! We're using a paper application process. Click for details.
Say Hello to Phoenix Prime℠
Phoenix Prime members get access to equipment discounts, music discounts, access to national booking services, and more. Enrollment is now open.
Register Your Chartbuster Media
Register your Chartbuster Karaoke® media and obtain a covenant not to sue for a small fee, or for no fee in some circumstances
GEM Series bonus discs available
Now available—we've added to the GEM series! 78 songs never before released as part of the GEM series, now available on three bonus discs in top-quality MP3+G format. This offer is by invitation only—request yours today!
The New Home for Chartbuster Karaoke®
We've acquired the Chartbuster Karaoke® brand, the No. 2 legacy karaoke brand. Click here to learn more about what that means.
Upgrade to the GEM Series
6,000 top karaoke tracks in high-quality MP3+G format, all in one premium collection. It's the GEM series, the best all-around karaoke collection ever created.
Click here to learn more about this free program to help karaoke venues avoid piracy.